Customer Service

  • Re-stringing:
    Should your Belle strands need re-stringing, please mail us back your necklaces to the address below. Please note that we do not accept any responsibility for lost shipments.
  • Repair: 
    If your jewellery has been damaged, please send us a photo of your damage, and we will do our best to repair it for you.

  • Refunds: 
    Unfortunately, we do not accept refunds. 
  • Exchanges: 
    Yes, we do accept exchanges! Please message us for more details.

Please get in touch!